Delivery Policy
1. Service Delivery
TimelyCoders provides digital services including software development, technical consulting, and related services. All deliverables will be provided electronically unless otherwise specified in your service agreement.
2. Delivery Timeframes
Delivery timeframes vary depending on the scope and complexity of the project. Estimated delivery timelines will be provided in your project proposal or service agreement. Typical delivery timeframes include:
- Small projects: 1-2 weeks
- Medium projects: 2-4 weeks
- Large projects: 4+ weeks (with milestone deliveries)
3. Delivery Methods
We deliver our services through the following methods:
- Secure file transfer for documents and code
- Cloud-based collaboration tools
- Version control systems (Git repositories)
- Direct deployment to your servers when applicable
4. Project Milestones
For larger projects, we typically break delivery into milestones with specific deliverables at each stage. You'll receive notification when each milestone is completed and have the opportunity to review and provide feedback.
5. Acceptance of Deliverables
Upon delivery of each milestone or final project, you'll have 7 business days to review and either accept the deliverables or request revisions. If we don't hear from you within this period, deliverables will be considered accepted.
6. Delays
While we make every effort to meet our delivery timelines, some delays may occur due to:
- Changes in project scope
- Delays in receiving necessary information or materials from the client
- Unforeseen technical challenges
We will notify you promptly of any anticipated delays and work with you to adjust timelines as needed.
7. Contact Us
If you have any questions about our delivery policy, please contact us at info@apelisoltech.co.ke.